Terms and Conditions
Last updated: 2024-01-29
1. Introduction
These terms and conditions and the documents referred to below ("Terms") apply to the use of the current
website ("Website") and its related or connected services (collectively, the "Service").
You should carefully review these Terms as they contain important information concerning your rights and
obligations concerning the use of the Website and form a binding legal agreement between you - our
customer ("Customer"), and us. By using this Website and/or accessing the Service, you, whether you are
a guest or a registered user with an account (“Account”), agree to be bound by these Terms, together
with any amendments, which may be published from time to time. If you do not accept these Terms, you
should refrain from accessing the Service and using the Website.
The Service is owned by MX Group N.V. a limited liability company registered in Country Name with
company registration number 165640, with registered address at Zuikertuintjeweg Z/N (zuikertuin Tower),
Curacao (“Company”), licensed in the State of Anjouan under the Computer Gaming Licensing Act 007 of
2005.
2. General Terms
We reserve the right to revise and amend the Terms (including any documents referred to and linked to
below) at any time. You should visit this page periodically to review the Terms and Conditions.
Amendments will be binding and effective immediately upon publication on this Website. If you object to
any such changes, you must immediately stop using the Service. Your continued use of the Website
following such publication will indicate your agreement to be bound by the Terms as amended. Any bets
not settled prior to the changed Terms taking effect will be subject to the pre-existing Terms.
3. Your Obligations
You acknowledge that at all times when accessing the Website and using the Service:
- 3.1 You are over 18, or the legal age at which gambling, or gaming activities are allowed under the law or jurisdiction that applies to you. We reserve the right to request proof of age documents from you at any time.
- 3.2 You are of legal capacity and can enter into a binding legal agreement with us. You must not access the Website or utilize the Service if you are not of legal capacity.
- 3.3 You are a resident in a jurisdiction that allows gambling. You are not a resident of any country in which access to online gambling to its residents or to any person within such country is prohibited. It is your sole responsibility to ensure that your use of the service is legal.
- 3.4 You may not use a VPN, proxy or similar services or devices that mask or manipulate the identification of your real location.
- 3.5 You are the authorized user of the payment method you use.
- 3.6 You must make all payments to us in good faith and not attempt to reverse a payment made or take any action which will cause such payment to be reversed by a third party.
- 3.7 When placing bets you may lose some or all of your money deposited to the Service in accordance with these Terms and you will be fully responsible for that loss.
- 3.8 When placing bets you must not use any information obtained in breach of any legislation in force in the country in which you were when the bet was placed.
- 3.9 You are not acting on behalf of another party or for any commercial purposes, but solely on your own behalf as a private individual in a personal capacity.
- 3.10 You must not either attempt to manipulate any market or element within the Service in bad faith nor in a manner that adversely affects the integrity of the Service or us.
- 3.11 You must generally act in good faith in relation to us of the Service at all times and for all bets made using the Service.
- 3.12 You, or, if applicable, your employees, employers, agents, or family members, are not registered as an Affiliate in our Affiliate program.
4. Restricted use
- 4.1 You must not use the Service:
- 4.1.1 If you are under the age of 18 years (or below the age of majority as stipulated in the laws of the jurisdiction applicable to you) or if you are not legally able to enter into a binding legal agreement with us or you acting as an agent for, or otherwise on behalf, of a person under 18 years (or below the age of majority as stipulated in the laws of the jurisdiction applicable to you);
- 4.1.2 If you reside in a country in which access to online gambling to its residents or to any person within such country is prohibited.
- 4.1.3 If you are a resident of one of the following countries, or accessing the Website from one of the following countries:
- • Austria
- • France and it’s territories
- • Germany
- • Netherlands and it’s territories
- • Spain
- • Union of Comoros
- • United Kingdom
- • USA and it’s territories
- • All FATF Blacklisted countries,
- • any other jurisdictions deemed prohibited by Anjouan Offshore Financial Authority.
- 4.1.4 To collect nicknames, e-mail addresses and/or other information of other Customers by any means (for example, by sending spam, other types of unsolicited emails or the unauthorised framing of, or linking to, the Service);
- 4.1.5 To disrupt or unduly affect or influence the activities of other Customers or the operation of the Service generally;
- 4.1.6 To promote unsolicited commercial advertisements, affiliate links, and other forms of solicitation which may be removed from the Service without notice;
- 4.1.7 In any way which, in our reasonable opinion, could be considered as an attempt to: (i) cheat the Service or another Customer using the Service; or (ii) collude with any other Customer using the Service in order to obtain a dishonest advantage;
- 4.1.8 To scrape our odds or violate any of our Intellectual Property Rights; or
- 4.1.9 For any unlawful activity whatsoever.
- 4.2 You cannot sell or transfer your account to third parties, nor can you acquire a player account from a third party.
- 4.3 You may not, in any manner, transfer funds between player accounts.
- 4.4 We may immediately terminate your Account upon written notice to you if you use the Service for unauthorised purposes. We may also take legal action against you for doing so in certain circumstances.
- 4.5 Employees of Company, its licensees, distributors, wholesalers, subsidiaries, advertising, promotional or other agencies, media partners, contractors, retailers and members of the immediate families of each are NOT allowed to use the Service for real money without prior consent from the Company Director or CEO. Should such activity be discovered, the account(s) will be immediately terminated and all bonuses/winnings will be forfeited.
5. Registration
You agree that at all times when using the Service:
5.1 We reserve the right to refuse to accept a registration application from any applicant at our
sole discretion and without any obligation to communicate a specific reason.
5.2 Before using the Service, you must personally complete the registration form and read and accept
these Terms. In order to start betting on the Service or withdraw your winnings, we may require you
to become a verified Customer which includes passing certain checks. You may be required to provide
a valid proof of identification and any other document as it may be deemed necessary. This includes
but is not limited to, a picture ID (copy of passport, driver's licence or national ID card) and a
recent utility bill listing your name and address as proof of residence. We reserve the right to
suspend wagering or restrict Account options on any Account until the required information is
received. This procedure is done in accordance with the applicable gaming regulation and the
anti-money laundering legal requirements. Additionally, you will need to fund your Service Account
using the payment methods set out on the payment section of our Website.
5.3 You have to provide accurate contact information, inclusive of a valid email address
(“Registered Email Address”), and update such information in the future to keep it accurate. It is
your responsibility to keep your contact details up to date on your Account. Failure to do so may
result in you failing to receive important Account related notifications and information from us,
including changes we make to these Terms. We identify and communicate with our Customers via their
Registered Email Address. It is the responsibility of the Customer to maintain an active and unique
email account, to provide us with the correct email address and to advise Company of any changes in
their email address. Each Customer is wholly responsible for maintaining the security of his
Registered Email Address to prevent the use of his Registered Email Address by any third party.
Company shall not be responsible for any damages or losses deemed or alleged to have resulted from
communications between Company and the Customer using the Registered Email Address. Any Customer not
having an email address reachable by Company will have his Account suspended until such an address
is provided to us. We will immediately suspend your Account upon written notice to you to this
effect if you intentionally provide false or inaccurate personal information. We may also take legal
action against you for doing so in certain circumstances and/or contact the relevant authorities who
may also take action against you.
5.4 You are only allowed to register one Account with the Service. Accounts are subject to immediate
closure if it is found that you have multiple Accounts registered with us. This includes the use of
representatives, relatives, associates, affiliates, related parties, connected persons and/or third
parties operating on your behalf.
5.5 In order to ensure your financial worthiness and to confirm your identity, we may ask you to
provide us with additional personal information, such as your name and surname, or use any
third-party information providers we consider necessary. Should any additional personal information
be obtained via third-party sources, we will inform you about the data obtained.
5.6 You must keep your password for the Service confidential. Provided that the Account information
requested has been correctly supplied, we are entitled to assume that bets, deposits and withdrawals
have been made by you. We advise you to change your password on a regular basis and never disclose
it to any third party. It is your responsibility to protect your password and any failure to do so
shall be at your sole risk and expense. You may log out of the Service at the end of each session.
If you believe any of your Account information is being misused by a third party, or your Account
has been hacked into, or your password has been discovered by a third party, you must notify us
immediately. You must notify us if your Registered Email Address has been hacked into, we may,
however, require you to provide additional information/ documentation so that we can verify your
identity. We will immediately suspend your Account once we are aware of such an incident. In the
meantime you are responsible for all activity on your Account including third party access,
regardless of whether or not their access was authorised by you.
5.7 You must not at any time transmit any content or other information on the Service to another
Customer or any other party by way of a screen capture (or other similar method), nor display any
such information or content in a frame or in any other manner that is different from how it would
appear if such Customer or third party had typed the URL for the Service into the browser line.
5.8 When registering, you will receive possibility to use all currencies available on the website.
Those will be the currencies of your deposits, withdrawals and bets placed and matched into the
Service as set out in these Terms. Some payment methods do not process in all currencies. In such
cases a processing currency will be displayed, along with a conversion calculator available on the
page.
5.9 We are under no obligation to open an Account for you and our website sign-up page is merely an
invitation to treat. It is entirely within our sole discretion whether or not to proceed with the
opening of an Account for you and, should we refuse to open an Account for you, we are under no
obligation to provide you with a reason for the refusal.
5.10 Upon receipt of your application, we may be in touch to request further information and/ or
documentation from you in order for us to comply with our regulatory and legal obligations.
6. Your Account
7. Deposit of Funds
8. Withdrawal of Funds
9. Payment Transactions and Processors
10. Errors
11. Rules of Play, refunds and cancellations
12. Communications and Notices
13. Matters Beyond Our Control
We cannot be held liable for any failure or delay in providing the Service due to an event of Force
Majeure which could reasonably be considered to be outside our control despite our execution of
reasonable preventative measures such as: an act of God; trade or labour dispute; power cut; act,
failure or omission of any government or authority; obstruction or failure of telecommunication
services; or any other delay or failure caused by a third party, and we will not be liable for any
resulting loss or damage that you may suffer. In such an event, we reserve the right to cancel or
suspend the Service without incurring any liability.
14. Liability
15. Gambling By Those Under Age
- • all winnings currently or due to be credited to your Account will be retained;
- • all winnings gained from betting through the Service whilst under age must be paid to us on demand (if you fail to comply with this provision we will seek to recover all costs associated with recovery of such sums); and/or
- • any monies deposited in your Account which are not winnings will be returned to you OR retained until you turn 18 years old at our sole discretion. We reserve the right to deduct payment transaction fees from the amount to return, including transaction fees for deposits to your money-x.casino account which we covered.
16. Fraud
We will seek criminal and contractual sanctions against any Customer involved in fraud, dishonesty or
criminal acts. We will withhold payment to any Customer where any of these are suspected. The Customer
shall indemnify and shall be liable to pay to us on demand all costs, charges or losses sustained or
incurred by us (including any direct, indirect or consequential losses, loss of profit, loss of business
and loss of reputation) arising directly or indirectly from the Customer’s fraud, dishonesty or criminal
act.
17. Intellectual Property
18. Your License
19. Your Conduct and Safety
- • promote or share information that you know is false, misleading or unlawful;
- • conduct any unlawful or illegal activity, such as, but not limited to, any activity that furthers or promotes any criminal activity or enterprise, violates another Customer's or any other third party’s privacy or other rights or that creates or spreads computer viruses;
- • harm minors in any way;
- • transmit or make available any content that is unlawful, harmful, threatening, abusive, tortuous, defamatory, vulgar, obscene, lewd, violent, hateful, or racially or ethnically or otherwise objectionable;
- • transmit or make available any content that the user does not have a right to make available under any law or contractual or fiduciary relationship, including without limitation, any content that infringes a third party’s copyright, trademark or other intellectual property and proprietary rights;
- • transmit or make available any content or material that contains any software virus or other computer or programming code (including HTML) designed to interrupt, destroy or alter the functionality of the Service, its presentation or any other website, computer software or hardware;
- • interfere with, disrupt or reverse engineer the Service in any manner, including, without limitation, intercepting, emulating or redirecting the communication protocols used by us, creating or using cheats, mods or hacks or any other software designed to modify the Service, or using any software that intercepts or collects information from or through the Service;
- • retrieve or index any information from the Service using any robot, spider or other automated mechanism;
- • participate in any activity or action that, in the sole and entire unfettered discretion of us results or may result in another Customer being defrauded or scammed;
- • transmit or make available any unsolicited or unauthorised advertising or mass mailing such as, but not limited to, junk mail, instant messaging, "spim", "spam", chain letters, pyramid schemes or other forms of solicitations;
- • create Accounts on the Website by automated means or under false or fraudulent pretences;
- • impersonate another Customer or any other third party, or
- • any other act or thing done that we reasonably consider to be contrary to our business principles.
20. Links to Other Websites
The Service may contain links to third party websites that are not maintained by, or related to, us, and
over which we have no control. Links to such websites are provided solely as a convenience to Customers,
and are in no way investigated, monitored or checked for accuracy or completeness by us. Links to such
websites do not imply any endorsement by us of, and/or any affiliation with, the linked websites or
their content or their owner(s). We have no control over or responsibility for the availability nor
their accuracy, completeness, accessibility and usefulness. Accordingly when accessing such websites we
recommend that you should take the usual precautions when visiting a new website including reviewing
their privacy policy and terms of use.
21. Complaints
22. Assignment
Neither these Terms nor any of the rights or obligations hereunder may be assigned by you without the
prior written consent of us, which consent will not be unreasonably withheld. We may, without your
consent, assign all or any portion of our rights and obligations hereunder to any third party provided
such third party is able to provide a service of substantially similar quality to the Service by posting
written notice to this effect on the Service.
23. Severability
In the event that any provision of these Terms is deemed by any competent authority to be unenforceable
or invalid, the relevant provision shall be modified to allow it to be enforced in line with the
intention of the original text to the fullest extent permitted by applicable law. The validity and
enforceability of the remaining provisions of these Terms shall not be affected.
24. Breach of These Terms
Without limiting our other remedies, we may suspend or terminate your Account and refuse to continue to
provide you with the Service, in either case without giving you prior notice, if, in our reasonable
opinion, you breach any material term of these Terms. Notice of any such action taken will, however, be
promptly provided to you.
25. General Provisions
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Money-x.casino is owned and operated by MX Group N.V., registration number: 165640,
registered address: Zuikertuintjeweg Z/N (Zuikertuin Tower). Contact us
support@money-x.casino. Money-x.casino is licensed and regulated by the Government
of the Autonomous Island of Anjouan, Union of Comoros and operates under License No.
ALSI-082404007-F11. Money-x.casino has passed all regulatory compliance and is
legally authorized to conduct gaming operations for any and all games of chance and
wagering.
License No. ALSI-082404007-F11